Due Vigne Winery guarantees quality products and service. We will replace or refund your cost for any bottle of wine that is damaged or flawed. By law, we cannot accept returns of alcoholic beverages unless the products are corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Address changes, package re-routes, missed deliveries, delivery intercepts, or package recalls that are deemed no fault of the winery will incur extra charges.
We strongly recommend delivery of wine shipments to a business, rather than a home address. To arrange for the return of corked or flawed products, please send an email to firstname.lastname@example.org
If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges, or you will receive a full replacement order.